Called Sunday to get a pickup at 5:15 am Monday morning. Had a tight schedule to catch a flight off of the Island airport. No problem, right? Stood outside waiting at 5:15 - no car. Called at 5:20 to see what's up. Had to phone 3 times before someone picked up, the first 2 times got VM. The guy put me on hold for about 5 minutes while trying to contact the driver. He finally gave up and told me tough luck. So I was stranded. Luckily I called Back taxi and they came in 5 minutes, but I was sweating bullets!
I will never use these guys again!