We were indeed happy to see this Firestone open, providing a very good local option for auto care. My family does a lot of business with them, and a significant amount of our car repair is handled right here. We have been very satisfied with this Firestone personnel and work. The advice rendered here is generally on the mark.
Yes, I said "generally" and with that, I am getting at the reason for four stars and not five. The up-sale effort here is WAYYYYY too strong. I don't know, but I would be willing to bet that sales compensation is heavily influenced by the up-sale component. In case you don't know the word "up-sale", that is when they encourage you to purchase additional services beyond those initially requested. Now, let me be clear... I do not believe that they have given me any advice that is not true. It's just that their recommendations must be carefully scrutinized and should also be priced from other vendors.
Other than that... I recommend the Blakeney Firestone!