Called to get price quote for a shave/wash for my english bulldog. Lady I spoke with told me she needed to see my dog first to quote me, but finally was able to give me an estimate of $40. When I got there after explaining I needed a #4 reverse shave, which he's had for years, she told me it's not possible and she may possible CUT my dog in the process. I was flabbergasted!! I immediately left. If I could, I'd rate my experience with no stars!