Needed a quick bite before a show at the Colosseum and decided to give Phillips a try. There was a short line that moved quickly. I ordered the classic lobster roll and a small new england clam chowder. I gave her my total rewards card which takes a buck off each item. After I paid I noticed I didn't get the TR pricing. I went back to ask and she said I didn't give her my card. We went back and forth for a minute and then she called a manager on a walkie talkie who eventually came and fixed it. Both the cashier and the manager were nice but it was annoying and not worth the $2 saved. The lobster roll was very good although I could do without the lettuce on it. It was packed with big chunks of lobster and the roll was grilled perfectly. I thought the price was great too ($14.99 or $13.99 with TR card) especially for being in a casino. I've paid more for less many times. The clam chowder was ok. Better than average but not great. Overall one of the better choices in the Caesars food court.