Everything about this place is awesome!!! I decided to get my 2nd tattoo, 17 years after my first one, and they made the process so easy. From the second I walked in I was greeted with a smile, which immediately put me at ease. I explained to him what kind of tattoo I was looking to get and he matched me up with Brian Savage. Brian let me talk to him about all the ideas I had and why some would work and some wouldn't, he educated me on the process without being condescending. When I got to my appointment he was so nice and knowledgeable! I had seen his work before and was confident in his skills. He drew the lotus flower on my wrist quickly and efficiently. He allowed me to make a small change and was completely comfortable with it. I'm a total wimp when it comes to pain, but my tattoo took less than an hour from draw up to finish. I would definitely recommend this place, they do amazing work and have amazing customer service! Thank you all so much!!!