Ok so I just moved here a few weeks ago and I've been looking for a good mani/pedi place... people wrote great reviews about Paulene's so I tried it...BIGGEST MISTAKE EVER!!! it was by FAR the worst experience I've ever had (and I've been getting my nails done for years.)
First of all, its a hole in the wall... not that I expect a fancy spa for a 20 dollar pedicure, but this place wasn't even up to par with basic cleanliness standards... A - it was filthy B - the technicians were filthy C - it didn't smell that great either...
I had reservations as soon as I walked in but decided to go through with it anyway.... the technician started and pulled out tools that were NOT in a sanitizing kit!!! I cringed (Unlike the other reviewers' sentiments) and started asking her if the tools are sanitized... she barely understood what I was saying and barely answered... I finally said "you know what, don't cut just push back" and then she said "here I'll use a new knife" that she pulls out of a new package... obviously this proves that the previous tools she was using were NOT clean... big EWWWWW.
She continued... as I was literally calming myself not to go into a full fledged panic attack over the fact that she is using disgusting dirty tools on me...I almost bolted out of there with bare feet...the torture was finally over and I gotta say it was the WORST filing and painting job I EVER had... I can paint my nails better than that and I am terrible at it which is why I go get them professionally done....
I was scheduled for a mani as well but I quickly refused it and bolted out of there with wet toes... safe to say I will NEVER return...sorry but this was THE WORST pedi experience I have ever had!!! I get that its only 20 bucks but there is no excuse for such shoddiness, sloppiness and filth like what I experienced... and they weren't that friendly either...