My husband took our son there after he fell on his hand at home. His finger was sticking out in a strange direction. After 4 hours and a consultation with both a radiologist and hand specialist (both looked at the Xray, neither saw our son's hand), we were told his fingers were neither dislocated nor broken. We couldn't see a hand specialist for 5 days because of a 3 day weekend, and there we learned that both fingers were broken, one needed to be reset. Because it had been so long, the reset didn't work very well and surgery was required a week later. I was very disappointed in the quality of care from Banner Gateway. Our copay was $150. When they determined that our son could eat (b/c he wouldn't need emergency surgery), I asked if they could order some food for him. She told me to just go to the cafeteria. In our previous experience, they feed kids in the ER when they 've been there for 4 hours.