Swing and a miss.
Had Wahlburgers at the airport in Boston and absolutely loved it. Was very excited when they opened one in Cleveland. The outdoor seating area is great.
The entire staff needs to be retrained. The food was so-so compared to what I had at the airport Wahlburgers, which is not a good sign. My girlfriend ordered a salad that came out without any dressing. Took almost 20 min for us to finally get an employees' attention to get some dressing and they could not have cared less.
The Wahlburger name is strong enough to keep pulling in people but if ownership cares about having a successful restaurant they need to retrain or rehire the entire staff