I have not yet moved in, but so far, my experience has been good. I sent an email to let the office know I was interested... and within 6 hours, I got an email back with all the details of what they have to offer. The price, size of the apartment, and location couldn't be better for me. Sarah is awesome! She went above and beyond to make me feel welcome, gave me a nice tour of the property, provided me with 5 different quotes to find what worked best for me, answered all of my questions and made the application process a breeze. Thank you!