We adopted our little Louis in December. He was extremely shy and anti-social. The first few times we dropped him off at Dogtopia, he sat in the same corner. By the third time, he was a completely different dog. He is social, playful, engaging and is so excited to go in the minute we pull up. It is the BEST decision we ever made to bring him here at least once a week. Honestly, I would give them 10 stars!! Everyone here is AMAZING!