The quality of the pizza is decent; in fact, if I were to only write a review for the food the rating for this restaurant would be 3-4 stars.
The customer service at this establishment leaves much to be desired. I ordered a Mediterranean Pizza and gave specific instructions that I wanted no mozzarella cheese on half the pizza. I made sure to be clear that I only didn't want mozzarella cheese. When the pizza was delivered, I noticed that the half pizza with out mozzarella also had no feta. I figured that this was an honest mistake and called up the store and let them know about the issue.
To my complete surprise the person I talked to was extremely rude and started yelling at me that this was a minor mistake and that he thought it was for dietary reasons. He continued ranting and raving and was unprofessional in his interaction with me. I feel that his reaction was unmerited and hurtful.
To resolve this issue, this person said that he would make a note of this. I am quite surprised at the lack of customer service. Whenever I have had a concern with an order placed from other pizza restaurants they have worked hard to solve the problem. At least an effort to be respectful would have been appreciated.