While I can't attest to their actual work, I am giving this rating based on the service I received over the phone. I called a few companies to ask about a having a project done. Unlike the other companies who simply told me that my project is beyond their scope (mainly due to licensing), Ryan spent about 10 minutes discussing my plans and gave me very specific requirements/suggestions for getting bids on the project. He then called me back 30 minutes later because he forgot to mention another idea. I was quite impressed that he took so much time with me, knowing that he wasn't able to actually get me business.