This was my first experience at Nando's and I was let down. I had high expectations going in, expecting delicious chicken, because, hey; that's what Nando's should be known for. Except, I was left with a $12 quarter chicken meal with the tiniest looking piece of chicken ever. It was not even cooked properly, nor edible. The fries were frozen, deep fried, and then given wayyy too much of their salty seasoning, making it gross.
The ordering process is stupid, because you sit yourself down, then go back up to the cash and order your food, then wait for your food to arrive. In the mean-time you can get drinks, sauces, and cutlery at the self-serve station.
Overall, I would not return to Nando's. it is mediocre food, that is mass-produced, and not very tasty. I prefer Swiss Chalet as crazy as it sounds.