If you want to feel unimportant the this is the plumber to call.
I've had the experience this week alone of working with two plumbing organizations. Belsito plumbing was not the positive experience.
I called them for an estimate. She the technician arrived he tried to jump right in to fixing and not estimating.
For the one item that he did fix (mind you I didn't request it be fixed, he just started working and I didn't stop him) - let's just say it didn't last. I had to call the management office and explain my displeasure in having a ~200 repair job fail after the first flush.
Once the situation was explained, we rebooked a separate technician to come back and fix the attempted fix. We scheduled a time for 1:30 in the afternoon. At approximately 1:32, on the day of the visit, I received a call explaining that our technician was at a corporate site over an hour away. They were going to do the courtesy of calling me when he left. What is the point of scheduling a time when it is completely disregarded. This is a total disrespect of me and my time.
Very disappointed.
Update: I called them at 40 minutes after our scheduled time. The technician still hadn't left their corporate office (which was over an hour away I. Non rush hour traffic - do increasing every minute he delayed his departure). This is a continued display of disrespect to me, my family, and my schedule.