Our spare refrigerator quit working, so I went to Yelp to find some good reviews. I called this number, and Mike answered the phone. He said he could come out the same day, which was great considering all of our food has thawed in the freezer. He gave me a time and was very communicative via telephone all the way up until he showed up, which was great that he didn't leave me hanging. He gave me a quick assessment and was able to tell me that the fridge was so old, it's in my better interest to just go get another one rather than replace an expensive compressor. I appreciated his promptness, honesty, and communications. Thanks Mike! I highly recommend him.