Went to have my 03 Montero Power Steering hose replaced but had to come back because they did not tighten the clamps so the power steering fluid leaked all over. Should have known because while I was there, a lady came back and Gene's forgot to put the oil drain plug back. So she lost a lot of oil.
After the power steering hose replacement, Gene gave me a wish list that my rear differential oil was leaking. But when they were done they said it was the left rear differential axle seal. It was a cheaper charge BUT when I drove away the rear differential high pitch sound was still there. Gene said minimum I'm looking at is $1200. Depending on what they see and repair like bearings etc. Really? Why not change the whole thing? So went to the junk yard and found a good one for $400 and my friend replaced it for $250. Gene's did not even replace the left differential side seal as they claimed. They charged me $178. They did not even remove or open the differential how could they have replaced the side seal? Plus they did not even replace the differential fluid. It's all black. They just topped it off. They did not even clean the outside of the differential.
My first visit should've raised red flags. Told him I needed my hoses replaced not specifically saying power steering. So Gene replaced my radiator hoses seeing the radiator and its hoses were less than a month old. Mitsu just replaced them. Gene told me he went with what I said. Really? I was there on good faith. He could visually check that they are new. He still charged me $313 plus $178 for engine hoses for something that did not need replacement. This power steering hose caused me $500 too. But my friend saw it today that it was the rack and pinion that's leaking not the hose. Gene wanted to piece meal it just like the differential. The whole rack and pinion assembly costs $400. The Differential seal was not even replaced, but he charged $178. Overall repairs of $1200 at Gene's did not fix anything. You've been warned. Never again. Semper Fi? I don't think so. I'm a Marine Vet but it didn't matter. I was still milked.