This was my 6th move in 7 years. I have had three moves in the northeast and three moves in the south/southwest. In the local movers category, this was the best moving agency I have used. I self packed and had the movers move the stuff. I am not sure if they offer full-pack service. They were on time, professional, gentle with the goods and worked in a timely manner. I'm not sure what else to ask of from a mover. The price was very reasonable and right on with the estimate. I will use them again.