Due to the fact I had a recent surgery, I was unable to attend the funeral of my grandfather who unexpectedly passed away. This flower shop was one block away from the funeral home, so even though it was only a day's notice, I figured it should not be a problem. When my brother arrived, the flowers were nowhere to be seen! I called the florist, and they had not even started making them yet. A good business owner would have said "Give me 15 mins, I will take them over myself, we are only a block away." The response I got "We will have them out by 5." What a joke! This place should not be in business. Thanks a lot for ruining my grandfather's funeral when I already felt horrible for not being able to be there!