I unfortunately have to pile on the hate-wagon and state that this is the worst Cafe Rio I have ever visited. I have eaten at one or two dozen locations in different states, and I'm confident that the cleanliness, speed of service, and food quality here is the worst ever. I won't even eat here anymore, it's that bad. It's so bad, everyone in Hendo that I've spoken to completely agree with me every time. I've even gave them 5-10 tries to do better. No such luck.
Cold food, dirty, out of everything, slow, etc, etc. Stay away and go someplace else. You've been warned.
Update: They seem to have finally got it together here and it's on par with the other locations.