I have gone from a TGIF fan to completely removing them off our restaurant rotation. We used to come here on a regular basis for a weekend lunch. I love their Yucatan Chicken Salad and was ordering the lunch portion of this salad every visit. As for my bf, he likes to try something different and it happy with the choices.
On our last visit, I was told they no longer offer the lunch portion of this salad on the weekend even though this is not indicated on the menu. And reason being according to our smart aleck little server, they have a new manager and he says no. So, of course, I ask to speak to the manager and our server wanders off. When she returns, I am then told that I can have my lunch portion salad after all. If this sound trivial to you, the lunch portion only has 400 calories while the regular portion has 760 calories. That's a big difference. So, even though the price difference is not that much, I am not ordering the 760 calories version and then trying to decide how much I should actually eat.
I am further annoyed when the check arrives and we are being charged for the full size salad. So, of course, we ask to speak to the manager, but our server does manage to correct the check. Do I need this nonsense when I go out for lunch? No, I do not. Ciao to you TGIF. Sorry, there are other restaurants who are customer friendly.