While the food was decent at Pollo Campero, I was pretty displeased with the service. In the middle of us ordering, the girl at the register started talking to another employee (in Spanish, not sure what they were saying, but they were laughing) for a solid 45 seconds. I found this incredibly rude to talk to another employee in the middle of our order.
I had high hopes for Pollo Campero, as every time I drove past it, I could see cars wrapping around the drive through. I realize now it is because they have inefficient work. It took about 15-20 minutes to get it our food, which is surprising for a fast food place.
The food was decent. Everyone suggests the empanadas, which I agree are a good choice. The chicken was juicy, but the bowls were lacking some spice--pretty bland.
Overall, I will probably not be returning to Pollo Campero. El Pollo Loco is cheaper, faster, and tastier.