I have been here twice & both times were wonderful experiences! The first time I came in to get an old Bulova A11 cleaned up and he did a wonderful job! I was worried because it's such an old and semi-rare watch, but he made it look good as new & even found a nice band to fit it! I was giving it as a gift & didn't have a box or anything. He found an old bulova box in the back & gave it to me, no charge! The second time in was to get a band sized & he did it right away while telling me about his new wife & his dog. Great guy, super friendly, wonderful service & know how. I recommend him to all if my friends!!