Me, wife and daughter out to eat at Applebees in Gibsonia. Usually have ok meals and good service. Not this night. Ordered 9oz sirloin medium rare. came back medium well, sent it back at the servers insistence and I watched while my wife and daughter ate their dinners. 20 minutes later my food arrived again, steak tasted odd, like it was spoiled and still not even cooked right. Sides were not redone either, they just stuck the potato and broccoli under the lamp. soggy, disgusting, inedible food. could not eat it at all. The manager came over and offered us nothing but to remove that one meal from the check. ridiculous. I wrote to the company, and the manager, Mark called me and we discussed it. He sent me 2 $10 gift cards to 'entice' me back. I sent them back to him telling him that this was insulting. they cannot cook, service was good, but the manager and other manager were incompetent, patronizing, and almost offensive for what they offered us. My wife and daughter's meals were just OK, not great. They dropped the ball and will never have us or anyone I talk to as customers ever again.