I just went to this BoJangles and it's customer service is horrible. Once again, they asked me to please wait 4 minutes for my chicken tenders to cook. Ok, no problem there. Pull up beside the curb as asked. 4 minutes passes, nothing. 6 minutes, nothing, 10 minutes nothing. At 12 minutes I finally decided to walk in. Guess what, she was waiting for someone to pour my half gallon of ice tea. I get it's a thankless job to work fast food so I don't begrudge them that. Management sucks and needs to do a better job in insuring adequate customer service. What makes it even worse is 4 people standing around laughing and hamming it up while waiting on 1 person to pour tea. This place is a joke. Don't go!!