My hubby and I frequent this Waffle House, usually late at night. Most of the time I'd give this place 4 stars, not 5 because they always forget something on our order. But yesterday was a disaster. We went around 1pm and it was pretty packed. We ordered our sodas and our food. When my husband's soda arrived it had stuff floating in it. When we received our order it was missing country gravy on both our hashbrowns. Our waitress, I believe her name is Monica, fixed it. My cheese for my hashbrowns wasn't melted, at all. I asked for ham in my hashbrowns and she didn't even write that down, so I didn't have any ham in my hashbrowns. When she dropped off our food she gave us the check as well. We didn't see her after she dropped off our food. I pay $2.10 for a beverage with refills, I got one tiny cup, mainly ice, and no refills because our waitress never came back to our table. I had to go up to the cash register to get my own to go boxes because our waitress was MIA. When I told the lady at the cash register about our missing server and the horrible service her response was "I'm sorry, that'll be $23.87". HORRIBLE customer service today!