I usually try to check this UO when I am in town because I find they have a better selection and better kept store than most. The other day I went in and ended up trying on a few different pairs of high waisted shorts, which I always find to be pretty unflattering on me but nonetheless I would like to find ONE pair that looks ok. So immediately the girl in the fitting room tells me my picks will not fit me right, which I am grateful for actually. Because then she spent the next 20 minutes running bak and forth trying to find me the perfect fit or color or whatever it is I wanted. She was so nice and helpful and I ended up leaving with 4 pairs of shorts (not all high waisted). I think her name was Kalyn? Well she rocked because she basically knew every piece of merchandise in that store, what colors it came in and what body types it fit. And she was quick ! You can't ask for more in retail. This girl should be managing this place.