Super poor computer systems. The customer service was fine. However, what should have been a quick 15 minute in and out license replacement, turned out to be almost 2 hours of my life that I'll never get back. But why? Why did it take so long? Simple: the agents were not able to figure out a way to update my mailing address.................. I'll repeat: THE AGENTS WERE NOT ABLE TO FIGURE OUT HOW TO CHANGE MY MAILING ADDRESS!!!!!!!!!!!!!!!!!!!!
At first they blamed one another for improper procedure. Then about an hour in, the excuse became that the system was going down. System? I just need my new license. Why can't you just simply do it? Giant waste of my time. I had appointments that I had to cancel. I hope to God I Dont have to return to this miserable place.