Im going to give it 4 stars because i see its potential. They just opened so i guess they're still trying to catch their grip.
We got 3 flavor hot pot. Tom yum, spicy and mushroom soup. Flavors were great and the food was fresh. The waiter noticed it was our first time so he explained the menu and how everything worked. Basically u order your soup and meat. All seafood veggies and appetizers u serve yourself at the food bar. Great options all kinds of food to choose from. The waiter passes by from time to time and ads more broth as needed. Food was good and service was good.
What i meant about them not catching their grip is that i felt like they didnt have enough utensils and plates to ease the manipulation of the raw vs cooked food. We had a scoop spoon to scoop up our food from the soup pot and was expected to use the same scoop to pick up our raw food. That left too much room for cross contamination. After asking the waiter how to better handle the raw meat i was putting in my soup...he suggested that i use my chopstick that i was eating with to pick up the raw meat....what? I kindly asked for a second chopstick.
Their also isint enough plates to seperate your cooked food , raw food and throwaways.
But they recently opened so ill give them some more time.
Oh and also they dont have their liquor license ready yet..so no cold beer with your hot pot. Atleast for now