Starbucks has completely fallen off. I stopped going to the one on Maryland, and I was hopeful when this one was built, but this one is terrible too. I will never go to Starbucks again unless someone else is paying, and I will still complain. Because it's terrible.
Here's what pisses me off every time:
1. Tips mean absolutely nothing to anyone working there. Whether you tip $0 or tip $5 dollars the people will give you a "THEEEENNKS," but never make sure they get your order right or remember that you're the guy that tips.
2. If you go through the drive-thru, they WILL forget SOMETHING. They won't ever offer a drink carrier, a drink stopper, or they will make a drink completely wrong OR they will just forget to give it to you and disappear into the store.
3. They can't get your order right...ever. I get two very simple drinks: A short vanilla latte or a treinta Green Tea Lemonade with no sweetener. The latte's shot frequently is burnt, and the green tea lemonade will have sweetener 90% of the time, or it will have tea that has been steeped way too long or will be 90% lemonade with way too much ice. Is it seriously that hard to put two ingredients in a cup for $5??????
4. They value being "cute" and "friendly" over "just do your actual job first." I don't need you to pretend to care about my shirt or my glasses if, after I gave a generous tip, you're just going to screw up the overpriced drink you made me.
5. If you call to make a complaint, the person will pretend to give a shit but then there will be absolutely no improvement and no one will recognize you as the incorrigible asshole that simple wants what he paid for.
You'll never get another dollar out of me, Starbucks.