I gave this place the last money they will ever get from me. The quality of their food started out as meh and has become abysmal over the few times we ordered from them. They progressively have made mistakes on orders and tonight was the final straw. We never remotely considered this good authentic Indian as they clearly cut corners.
Ordered Chicken Tikka Masala and Chicken Korma. Asked for Marsala to be mild and Korma to be medium. Also ordered x2 naan...
They used the same sauce for both dishes but added a hint of butter and more yogurt to the korma. We seriously couldn't tell them apart at first. Both were definitely hotter than medium instead of what we requested.
The naan was stale and hard as a rock. Seriously it was like a cracker it was that dry and hard.
We called to explain our disapproval and asked how they would like to fix this for us. Their response...verbatim...
"I asked him and he said he did not put anything more in the sauce."
"All naan is going to dry out after 20 minutes of waiting".
No offer of restitution. No apologies. By the way...we ordered by phone and I was literally out front waiting 5 min after the order as I was in the neighborhood. I also live 5 min away. Nothing was waiting for 20 min. Naan doesn't turn to a saltine in that amount of time. This garbage they sold us was sitting around for hours if I had to guess.
The food sucks. The service sucks more. I suggest yo try Passage to India down the street if you are craving and need a quick fix for such cuisine and save yourself the grief.