If I could give 10 stars of 5 I would.
We called ahead with our dealfind vouchers to let them know there were 5 of us needing glasses - a total of 7 pairs of glasses - wanting service late on a Friday afternoon. When we arrived at 5 PM one of their staff who was supposed to leave at 4 had opted to stay to help out. Brownie point earned by employee!
It took about 90 minute for us to choose 7 frames. The staff was wonderful in offering opinions and making suggestions and validating why they were saying what they were.
These guys know their stuff. Hubby has a heavy prescription. They recommended a way to lighten the lenses that would cost a bit less and look good in the frames he chose. Another Brownie point earned.
The staff knew we were working with the vouchers and a family budget with no employer medical benefits so they continued to make recommendations that would save us money. More Brownie points earned! (I think we're up to at least 10 by now.)
This is not a one-hour place - so the following week we got a phone call saying all of our glasses were ready. We went to pick them up, expecting that the arms would need adjusting as they have always done in the past with glasses from our optometrist. Not so! The difference is these people know how to fit frames properly to avoid most post-production adjustments - so picking up 7 pairs of glasses took about 10 minutes - mostly for us to ooh and ahh about how sexy we looked with our new designer glasses, to gush over the staff and the out-of-this-world service they gave us, and to promise we would be back!
I've always avoided designer anything in the past - I just don't like paying for a name. The price we paid for our glasses - well, we certainly didn't pay for any names and we still got the best service we've ever had buying glasses.
P.S. all glasses from sol optix have a 1 year warranty! Bonus and more Brownie points!