I just walked into Bar Louie while we wait for our table at Burgatory. We sat down at the bar and one bartender half acknowledged us and said he would "be with us in a minute". We continued to sit there and wait. While she talked to other employees and walked around the bar to talk to the servers. The only other bartender was slowly walking around the other end of the bar. When she finally did make her way to our end she greeted the people who just sat down and ignored us who had been sitting there for 7 minutes. This was NOT a busy time and therefore has no excuse for us having to wait more than 2 minutes for a drink. We got up and walked out and will never be back. I have never had a good experience with Bar Louie no matter where it has been. Their customer service is always subpar. Awful.