Apparently, this store must have "cleaned the house", from reading the previous reviews (by the lovely Sam O.), I almost didn't want to come and buy anything here!
While I've been several times, I've never really bought anything major other than a few home decor. I guess we're lucky to have Amber, the wonderful and helpful retail clerk. She was by far the best person ever to help us decide on a piece of furniture. We were satisfied with the overall warranty and the return guarantee if we ever changed our mind. I will be updating on how our furniture holds up in the future. I'm pretty ecstatic.
Amber, you rock!