I tried this place out because I was unhappy with my former boarding facility. The interview went well. My dog is quite friendly, but has less than optimal socialization experience. She bonded with the owner, her staff, and the other little dogs quite well. In the former boarding facility my little dog would vomit several times upon arriving home (even though I brought her food with me). This time she was totally happy.
When I dropped her off at this place, it smelled clean and cared for (not true at the other place).
Also, I washed her before bringing her home. The washing facilities and shampoo / conditioner products are wonderful and have left her coat super soft.
I have recommended this place to all my dog owner friends. I have canceled my Christmas reservations at the other place, and booked my little girl here for the same period.