Crappy pedicures and poor customer service, but Cute designs! The patterns are creative and unique and they are always changing it up! Other salons copy their designs, and they know this so they also know they don't have to care about how they treat people or their level of service. Like the hot guy in school that know's he's hot, so if you walk off he knows there are ten others behind you waiting to take your place. Of course upside is when you walk around with him all your friends are complimenting you on how hot he is. I've seen them nick a lady who was clearly upset, and totally not care. Luckily, they have been decent to me, but I've seen the take-it-or leave it attitude and eye-rolling demonstrated towards other customers and there always tends to be that feel of slam-bam-thank you-ma'am. All that would normally turn me off completely, but some of the designs are just straight up cool and I haven't found another place that can compete for the price. Because the actual pedis are mediocre at best- I usually go and just get the paint/design done. That way I'm in and out and I don't leave feeling frustrated and unsatisfied ;).