We gave it a few goes and it was my first time ever having Shake Shack so I was curious about all the hype. We went for lunch on opening day at work and the wait wasn't too bad. I got a cheeseburger, the crinkle cut fries and a soda. I went back later after the newness settled (ha!) a bit with my family and brought my puppy (dog friendly patio!).
First time food: delicious but not my favorite burger...maybe I'm just too west coast but I definitely prefer in'n'out FOR THR BURGER. The crinkle cut fries were to die for. Pretty expensive though for a lunch burger that you stand in line to order and pick up.
Second time: 3 cheeseburgers, crinkle cut fries, cheese fries, a shared black and white shake, a house draft ale, and on soda...$40+ but they brought us a sample poochini for Duke...his first soft serve experience and he was in love.
Service is incredible, everyone is so sweet and they are efficient with the daunting lines. The food is good...but expensive. And I definitely never need the cheese fries again. And to be honest, for a business with the word shake in the name...I wasn't overly impressed with the shake.
Verdict: I'll go back from time to time because it's close to work and was good overall and I'm obsessed with crinkle cut fries. But I don't think it's going to be a must stop in my lunch rotation.