First, no cream for my coffee. They didn't ask or bring. Checked menu on line before we went, but this location did not have the crabcake benny. My daughter ordered a coke, they brought diet. Yuck! Food came but no forks to eat it with. I got the veggie Benny. Too much lemon in the hollandaise. Probably would have been great with the crabcakes. My daughter got the buttermilk pancakes. Chewy? And they said that can happen when you add syrup. Really? Doesn't happen at I HOP. The manager was very concerned we didn't like our meal and took off the pancakes since they weren't eaten. The only reason I gave 2 stars. We did have 2 servers, and the 2nd was better, but I won't be back.