So, very disappointed! We went there about six months ago and I ordered the Pork Shank Cremeni, it was delicious! Now, we go back last night and I ordered the Pork shank once again and my son ordered the Veal Valdostana. First of all, it took the waiter, who seemed nice, but somewhat flustered 1/2 hour to even get our drink order. When he finally made it around to us (mind you, we were there at 4 o'clock and there were only maybe five tables with people seated and 4 serve staff.) We placed our appetizer for the crostini, when it arrived the tomatoes were old, sour and whilted, that should have been a sign. After about 30 minutes, the waiter came to the table and apologized, saying that he had placed our order wrong and that our order would be out shortly. After about 20 minutes, I could see the cook cussing him out!!! When he brought our food to us, it looked like someone had thrown it together in a slop pot! The potatoes that came with the Pork Shank were burned black, my son's veal was cooked to a leather shoe consistency! I guess this is what happens when corporations take over, this was ridiculous! Sorry Macaroni grill, we will NEVER be back!