I am surprised to see negative reviews of this fine business. My experience was completely different and while the process of purchasing any vehicle can be stressful, I felt these guys did their job well. I came in with very specific demands and they met everyone of them and more, they actually gave me more money for my trade in than I thought it was worth! I would recommend these guys to a friend, but just come prepared to negotiate a fair price. This is America and they are a business that is trying to make money. I believe they were honest and fair brokers and I am happy with my new truck.