Well, they might be good at installing toilets, but they STINK when it come to installing microwave ovens!
I purchased a new GE microwave from Lowe's and decided to let them install it for an extra $109. First off, BSJ never came out or called on the day it was to be installed. OK, not a real big deal, I can go a few extra days without a microwave. But talk about a half assed installation. For one thing, no spacer blocks were used between the top of the microwave and the bottom of the cabinet. It says right in the installation manual that damage to the case may occur if you don't use them. The case sure looks warped and buckled to me. And when I looked up on top to see what kind of a job he did hooking up the vent, I almost sh**. The damper, which is suppose to attach to the top of the blower plate was just duct taped to the bottom of the transition adaptor and just sitting half on/ half off the blower exhaust opening. Basically the unit was venting into the cabinet on top.
Well, I guess I could have called them back and raised hell, but what's the point. If they can't get something simple like this right the first time, I don't want 'um back.
I guess if want something done right, you have to DO IT YOURSELF, or DON'T USE LOWE'S/ BSJ.