My boyfriend and I stopped by for lunch today. He ordered the pork katsu bento box and I ordered the chicken teriyaki bento box. The waitress brought us a small plate with 4 pieces of bindaedduk (Korean pancake) and 2 bowls of miso soup. The miso soup had a strange taste to it; it was almost sour. You could tell that the bindaedduk was microwaved and so the texture was rubbery and inedible. 15 minutes after we ordered or meals, our food still isn't out. Mind you, we are the only other patrons in the restaurant. Another 15 minutes later, our food STILL isn't here. Seriously? Waiting over half an hour for some sub-par bento boxes is ridiculous. At or around 12:45 PM, the Japanese waitress walks over to our table with our bento boxes in hand right as we are about to get up and leave. We asked her to pack our lunch in to-go boxes because my lunch break was almost over and I had to head back to work. Waiting for our packaged food and the check took well over 5 minutes. Okay. There was no apology given to us, they did not even come over to let us know that they're still preparing our lunch, nothing. This type of service is unacceptable and we will never recommend this poor establishment to anyone.