I come here from time to time during my lunch break and it usually has super fast service in and out within 30 mins. Today it was jammed packed and super busy. I had to wait a minute but the manager came up and apologized himself for the wait and said my food would be right out. It was, but made incorrectly (that's ok) had to send it back and was apologized too and given a discount from the events of today. Their service exceptionally good today, and of course the food was as always.