I was very happy to find this place! Before kids I had tome to walk through Kensington after work and lived in the Annex so I had many choices. Now that we live in Bloordale my options are more limited and usually very expensive.
I have compared many prices to Essence of Life in Kensington which is great value for your buck and many of the items I purchase at Qi are the same costs as Essence. Awesome. I agree - staff are not always so knowledgeable but I know enough to get around in a place like this so it's not a real concern for me.
Will continue to be a devoted patron :)