One of the main reasons I wanted to try Serendipity was for their cold hot chocolate. I have to say that I was a little disappointed. I thought that it would be tastier than it was, but I felt like it was something that I would be able to make myself. In addition, it was a bit on the pricey side. The food that I ordered the Fully Monty Sandwich (I believe that's what it's called) which was realllyy goood. The proportions were really large as well, so I had enough for two meals. My order also came with the option of sweet potato fries or steak fries. My sweet potato fries were nothing out of the ordinary, but my friend's steak fries were pretty tasty. The inside of the restaurant is very nicely decorated.
Some of the downsides are that the prices are a bit expensive, especially for the cold hot chocolate. Also, while I was there with my friends the waiter was not very professional, and would say inappropriate to my friends and I while we were eating and ordering.