Beware Tourist Trap ! 5th time in Vegas and this place so far has been the worst experience in service & food quality!
1st star off: Unatentive "Pretty Princess" Waitress ( other reviewers seemed to have problems with the staff ), the "busboy" had a better attitude and was 10 times more attentive than her.
2nd star off: Do yourself a favor and save your money and don't order any of their "signature" 30+ dollars drink ( the daiquiries that they sell on every corner of any hotels are tastier and stronger ) We order the Passion Something & the Blue Something with gummy sharks in it... Such big disappointments !
And now The Worst Food Experience In Vegas:
3rd star off: We were 5 of us (4 adults & a 3 years old) SURPRISE ! A place called The Sugar Factory does not have a Children's menu! Ok, order the Chicken Fingers from the appetizer menu $11. Oh... they don't come with French Fries that's an extra $5
4th star off: The rest: bland food, cold food and just extremely bad quality food.
The Ribeye was cooked properly but lack any seasonings ( no salt or pepper) the golden Yukon mashed potatoes could have come from an Idaho brand instant powder mashed potatoes packets and was just extremely cold.
A $22 Alfredo Pasta with Chicken that a Chillis wouldn't even dare to serve you. Bland and soggy pasta, the chicken under cooked and still seemed to be frozen inside.
$17 Pasta Carbonara that tasted only of heavy cream and nothing else ( barely you could taste the bacon on it )
The $22 Chicken and Waffles... The $9.95 one from IHOP taste like one that Michael Mina or Joel Robuchon would make compare to that piece of garbage!
Terrible just a big Terrible Experience stay away from this place at all cost