First of all if you don't give 4 or 5 stars for Portillo's you are just a hater that's wants to complain about everything. Every thing on the menu is great. Service is good. Only thing you could complain about is the line but that's what happens when a place is good. It takes a minute. If I ever have had a problem at Portillo's they take care of it immediately but if you don't bring it to their attention they don't know. So give this place the rating they deserve for their great food service and atmosphere and quit complaining about everything