1. I asked for a teddy bear face and a tiny trim on my maltese. They did whatever cut they wanted. They shaved her down completely. It looked awful and not at all like I asked.
2. They were not very friendly at all. I wasn't aware of lengths, when I asked questions, they seemed very annoyed
3. The groomer was yelling at the dog that she was grooming and being very aggressive with it, which made me uncomfortable leaving my dog there
4. This place is dirty and doesn't look like they clean, ever. Someone needs to take a broom, a mop and some lysol to this place.
With that being said, I don't trust the tools they use either.