I really wanted to like BQM but twice the Riverside location has messed up my order. On my last visit, I ordered a Shoppe chicken burger - seems simple enough. When I got home, I found a completely different sandwich - pickles, lettuce, tomatoes, ketchup, mustard ... no goat cheese, chipotle aioli or Carmelites onions. What gives?? I think they're understaffed - there was only one person taking orders and payment, cooking food and packaging it.
As for the food, it was just okay. The chicken was moist and the bun to patty ratio was good. The fries are thick cut and okay as well. But I find it unacceptable to mess up orders so badly. For the prices they're charging, I'll be going up the street to Burger Stomper - their burgers are comparable and they haven't messed up an order yet.