The 2 bedroom suite I stayed at was in dire need of an update and thorough cleaning. We rearranged one of the chairs and there was trash underneath that had not been swept up. There were random stains on things and my bathroom door was missing a doorknob, and one of the throw pillows had broken buttons on it. These are all minor details, but at $400 a night at a pretty highly regarded hotel, you would expect more, right?
We did stay on the 3rd floor -- I suspect that the suites on the high floors would be much nicer, but I'm not sure. A good tip would be to request a high floor if possible! We opted to take the 3rd floor suite so we could check in earlier.