The room was clean and spacey so that's why I at least gave them one star but this is ABSOLUTELY NOT A 4 star resort. The bed was lumpy, they had no room service, no ice machines, the view from our room window was the old discarded tennis court with old mattresses and furniture. The walls were so thin we could hear our neighbors all night moving around. Anyone can go in and out from the street onto the resort. My husband and I were very disappointed.